Wearfit Pro Privacy Statement

Updated: August 4, 2023
Effective: March 10, 2022
Shenzhen Weike Technology Co., Ltd.

"Wearfit Pro" is an application provided by Shenzhen Weike Technology Co., Ltd. or its affiliates (hereinafter referred to as "we" or "Weike") to provide you with sports guidance and health services. Weike attaches great importance to your personal information and privacy protection. We will provide corresponding security protection measures for your personal information in accordance with legal requirements and mature security standards in the industry. When you visit Wearfit Pro or use our services, you need to agree to the provisions in this policy regarding how we collect, use, store and share your relevant information. If you do not agree with any content in this privacy policy, please stop using or accessing our products and services immediately.

Wearfit Pro supports sharing your data with third parties to obtain more professional services. Before activating the service, please carefully read the privacy policy in the third-party software. In addition, we will obtain your authorization again before data sharing.

1. How We Collect and Use Your Personal Information

Wearfit Pro (hereinafter referred to as we) will strictly comply with national laws and regulations, and use security technology to ensure data security. At the same time, we attach great importance to your personal information and privacy protection, and are committed to defending everyone's privacy rights. To this end, we adhere to the principles of legitimacy, legality, transparency, and minimum necessity.

For details about the personal information we collect, please refer to the Personal Information Collection List. For information about the third-party SDKs we have integrated, please refer to the Third-Party SDK List.

1.2 We may use your personal information for the following purposes:

1.2.1 Personal Profile Management

In order to manage your personal profile data and improve the accuracy of exercise data, we need to collect your personal profile, including gender, date of birth, height, weight, and exercise settings data. You can go to "My" > "Personal Profile" to fill in or modify. If you do not provide this information, it will affect the accuracy of exercise data calculation, but it will not affect your local use of personal profile management functions.

1.2.2 Exercise Data Management

In order to record, back up and manage your exercise data, we need to collect your location information, exercise trajectory, exercise type, exercise duration, steps, distance, calories, elevation gain, speed and other exercise data. Exercise types include walking, running, hiking, etc. The purpose of collecting this type of information is to record and count your daily exercise data and trajectory, and provide you with rich exercise services.

We will obtain your exercise data (steps, weight, etc.) to have a more comprehensive understanding of your exercise status.

The providers of trajectory recording function for outdoor single exercise in this service include: AutoNavi Software Co., Ltd., Shenzhen Weike Technology Co., Ltd., and Google Inc. Using this service requires collecting and providing your location information to the map service provider. Some maps also require you to provide your device identifier and network information. The specific data collection and processing are governed by the privacy policy of third parties. Please refer to the privacy policy of the corresponding map service provider.

If you do not provide this information, we will not be able to provide cloud-side storage of exercise data. When you uninstall the application or change your phone, exercise data will be lost, but this will not affect your local use of exercise data recording function.

1.2.3 Health Data Management

In order to manage your health data and display your related data, we need to collect your sleep, heart rate, blood pressure, blood sugar, MET, etc. Health data is personal sensitive information. The purpose of collecting this type of information is to measure, record, display and count health-related data, and provide you with rich health services.

If you do not provide this information, we will not be able to provide cloud-side storage of health data. When you uninstall or change your phone, health data will be lost, but this will not affect your local use of "Wearfit Pro" health data management function.

1.2.4 Wearfit Pro Value-added Services

The "Family Space" function supports convenient and intuitive sharing of exercise records (steps, exercise duration, exercise distance, calories consumed) and health data (daily heart rate, blood pressure, blood sugar, sleep, weight, stress, etc.) among family and friends. Other users in "Family Space" will not see data you have not authorized to share. You can terminate this data sharing by exiting "Family Space". If you have not uploaded personal information to the server, this function is not available.

We also need to collect your exercise data, health data and group information for group data analysis, so that you can better understand yourself and motivate yourself. Members outside the group will not see your personal information. You can terminate this data sharing by exiting the group. If you have not uploaded personal information to the server, this function is not available.

To implement the achievement system service, we generate your level, points, report card service and weekly/monthly/yearly report service based on your exercise and health history data, or award users virtual badges in the form of incentives. If you do not provide this information, we will not be able to provide you with achievement-related services.

To implement online activity services, we will use your avatar, nickname, and related exercise data and health data. Avatars and nicknames are used to display rankings in activities, and exercise data and health data are used to calculate activity performance. When participating in activities, you may need to enter your name, address and phone number to complete registration information or receive prizes.

1.2.5 User Experience Improvement Service

In order to improve product quality and enhance user experience, we need to collect your device identification information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.), system basic information, device usage information, system usage information and wearable device usage information, including the pages you open in the application and the buttons you click, and the function operation of the application and device, to analyze and count the usage of devices and applications, improve services and user experience. The above data is only for overall analysis and will not focus on your personal information. All related data will be deleted after use.

When problems occur during application use, you can give us feedback through the "Problems and Suggestions" interface. You need to enter your problem description and contact information. In order to solve the problem as soon as possible, we also need to collect system usage information, device hardware information, device identifiers and system basic information. The logs and contact information you upload are only used for communication and problem location, and will be automatically deleted after the data storage period expires. If you do not provide this information, it may cause developers to be unable to solve the problems you encounter, but this will not affect your use of other functions of this service. In order to improve our service quality, we will collect device identifiers, device hardware information (such as device type, etc.), and system basic information (such as country code configuration, etc.) to push questionnaire surveys from time to time to improve our products. The questionnaire content may require you to provide some personal information. The collection and use of your personal information will be specifically explained in the questionnaire and your authorization and consent will be obtained. If you do not want to participate in the questionnaire, you can ignore the questionnaire push, which will not affect your normal use.

We strive to provide you with a browsing experience. If you do not want to accept commercial advertisements we send to you, you can disable them through the settings we provide (operation path: My-Settings-Advertising Recommendation Service-Personalized Advertising-Close)

1.3 How We Use Your Personal Information

1.3.1 Account Login

In order to manage Wearfit Pro data, we complete account registration and login functions based on account services. Before using an account, please make sure you read and agree to comply with the privacy statement of the corresponding account to understand and agree to the collection, use and sharing of personal information of the corresponding account. After logging in, we need to use your account information (nickname and avatar) and personal basic information (gender and date of birth). Nicknames and avatars are used for display in applications, and gender and date of birth are used to provide you with better exercise recommendations.

1.3.2 Wearfit Pro Device Management

In order to manage your Wearfit Pro devices (including wearable devices such as wristbands and watches produced, headphones, and sold by Weike and its affiliates, as well as Wearfit Pro ecological devices and third-party devices), we need to collect your device identification information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.), device hardware information, device usage information, system basic information and network information. The purpose of collecting this type of information is to establish Bluetooth connections, manage device configurations, complete software upgrades, display data sources, and count device activation status. This data will also be used to improve network connection experience.

In addition, in order to support information linkage between wearable devices/headphones and mobile phones, it is necessary to read mobile phone calendar schedules and system basic information to wearable devices. We connect to Wearfit Pro devices via Bluetooth to obtain exercise and health data, log information, location information, device information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.) from the device. You can terminate this type of data collection by disconnecting or unbinding.

After connecting to some Wearfit Pro devices, in order to provide more accurate data monitoring, the gender, age, height, and weight you enter in the "Wearfit Pro" application "My" > "Personal Profile" will be synchronized to the device (such as wristbands, watches, etc.).

Some wearable devices that support call functions need to display mobile phone contact information and call records to facilitate the wearable device to answer and make calls.

When connecting to Wearfit Pro devices from Shenzhen Weike Technology Co., Ltd., "Wearfit Pro" only provides device upgrade paths, and device firmware versions are provided by device manufacturers. Manufacturers are responsible for version quality and upgrade results. Your device name, device identification information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.), and device usage information will also be uploaded to Shenzhen Weike Technology Co., Ltd. servers to complete activation statistics and wearable device problem analysis. For more detailed information, please refer to the "Statement on Weike User Agreement and Privacy".

After Weike wearable devices are successfully paired, third-party applications that interact with the paired Weike wearable devices through "Wearfit Pro" can obtain the random identifier of your device (pairing can be reset and unique to each application), device name, device hardware information and status (charging or in use) and other data. Third-party applications can also send messages or notifications to your paired wearable devices. According to your explicit authorization, these third-party applications can access the device's sensor data, sleep status, exercise type (walking, running), wearing status data, log information, location information, device information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.).

If your wearable device supports weather forecast function, we will send your location information to the weather service provider to obtain weather information in your area and display it on the wearable device. You can terminate this sharing at any time by turning off the weather forecast function in the device management of this application.

When you use our services, we may automatically collect detailed information about your use of our services, which will be saved as network logs. For example: your login account, IP address, browser type, telecommunications operator, network environment, language used, access date and time, dwell time, refresh records.

1.3.3 Device Permission Invocation

Storage Permission: When you use functions such as sharing, vibration pedometer or login account, you can choose to enable this permission to read or write application usage information, pictures, videos and step intermediate data. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

Camera Permission: When you connect devices by scanning QR codes, bind transportation cards or use group functions, we need to apply for and obtain this permission to complete picture taking. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

Location Permission: When you use functions such as generating trajectory pictures for single exercises, Bluetooth pairing, weather push or other location-related searches, you can choose to enable this permission to determine your current location information. At the same time, it can more accurately find the location of headphones. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

Bluetooth Usage Permission: Location permission and Bluetooth usage permission are used for low-power Bluetooth headset battery acquisition.

Network Permission: Network permission is used for application error log collection, application version update detection, authorization activation, account login, etc.

Access Device Information Status: Actually to verify user device information (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.).

Phone Permission: When you pair with associated devices, activate cards or use functions such as making and receiving calls on wearable devices, rejecting incoming calls, receiving incoming call information, you can choose to enable this permission to obtain phone status. If you do not agree to this permission, it will affect account login and you will not be able to use other functions of sports health.

Microphone Permission: When you use wearable devices to issue voice commands, use call functions or use audio interfaces to transmit data, some Wearfit Pro devices need to access microphone permissions. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

Call Record Permission: When you use wearable devices to push missed call numbers, control volume and call channels, you can choose to enable this permission to display missed call numbers on paired devices and synchronize mobile phone call status. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

Contacts Permission: When you use wearable devices and group add contact services, you can choose to enable this permission to quickly import mobile phone contacts into wearable devices to initiate calls or add group member information. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

SMS Permission: When you use wearable devices to reject incoming calls and send text messages, you can choose to enable this permission to send text messages to designated contacts. If you do not need this type of service, you can turn off this permission at any time, which will not affect the use of other services.

1.4 How We Share, Transfer, and Publicly Disclose Your Personal Information

(1) Sharing

We will not share your personal information with other organizations and individuals, except in the following cases:

â‘  Sharing under your active choice: If you actively sign the "Third-party Merchant Privacy Statement", we will share your personal information, order information and necessary information related to the transaction with relevant goods and service providers according to your choice to realize your need to purchase goods or services from them and promote them to complete subsequent after-sales services. You can query the information registered on the business license of the relevant goods and service providers from the main page of their business activities to identify the identity of your transaction counterparty.

â‘¡ Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties. For example, if we entrust a third party to provide you with products or services, we will share the above information with the third party after obtaining your consent. If you refuse to provide this information, we will not be able to complete related delivery services.

â‘¢ Sharing under legal circumstances: We will share your personal information externally in accordance with laws and regulations, litigation dispute resolution needs, or requests from administrative and judicial authorities in accordance with the law.

â‘£ Sharing with affiliated companies: In order to provide you with services conveniently, with your consent, your personal information will be shared with our affiliated companies. We will only share necessary personal information and are bound by the purposes stated in this privacy statement. If we share your personal sensitive information or affiliated companies change the purpose of using and processing personal information, we will seek your authorization and consent again.

⑤ Sharing with authorized partners: We will entrust authorized partners to provide you with certain services or perform functions on our behalf. Before this, we will agree on the rights and obligations of both parties with them through methods including but not limited to signing agreements. We will only process your information for legal, legitimate, necessary, specific, and clear purposes. Authorized partners can only access the information required to perform their duties, and cannot use this information for any other purpose.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

â‘  Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

â‘¡ In case of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization that holds your personal information to continue to be bound by this personal information protection policy, otherwise we will require the company or organization to seek authorization and consent from you again.

(3) Public Disclosure

We will only publicly disclose your personal information under the following circumstances:

â‘  After obtaining your explicit consent;

â‘¡ Disclosure based on law: We may publicly disclose your personal information under the circumstances of law, legal procedures, litigation or mandatory requirements of government competent authorities.

(4) Exceptions to obtaining authorization and consent in advance for sharing, transferring, and publicly disclosing personal information:

In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

â‘  Related to our performance of obligations stipulated by laws and regulations;

â‘¡ Provided in accordance with laws and regulations or requests from administrative, judicial, national departments and other authorized authorities;

â‘¢ In order to protect major legitimate rights and interests such as your or other individuals' lives and property, but it is difficult to obtain your own consent;

â‘£ Personal information you have publicly disclosed to the public;

⑤ Directly related to national security and national defense security;

â‘¥ Personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.

According to legal provisions, sharing and transferring de-identified personal information, and ensuring that the data recipient cannot restore and re-identify personal information subjects, does not belong to the act of externally sharing, transferring and publicly disclosing personal information. The storage and processing of such data will not require separate notification to you and obtaining your consent.

2. How We Protect Your Personal Information

We value the security of personal data. We adopt industry-standard practices to protect your personal data and prevent data from being accessed, disclosed, used, modified, damaged or lost without authorization. We will take all reasonable and feasible measures to protect your personal data. For example, we will use encryption technology to ensure data confidentiality; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we will conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal data.

We will take all reasonable and feasible measures to ensure that irrelevant personal data is not collected. We will only retain your personal data for the period necessary to achieve the purposes stated in this policy, unless it is necessary to extend the retention period or allowed by law. We will do our best to protect your personal data, but please note that no security measures can be foolproof.

In the unfortunate event of a personal information security incident, we will notify you in a timely manner in accordance with legal and regulatory requirements: the basic situation of the security incident and possible impact, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will notify you of the relevant circumstances of the incident in a timely manner by email, letter, telephone, push notification, etc. When it is difficult to notify personal information subjects one by one, we will adopt reasonable and effective ways to issue announcements. At the same time, we will actively report the disposal of personal information security incidents to regulatory authorities as required.

3. Protection of Minors

The children referred to in this statement are individuals under 14 years of age. Without the consent of parents or guardians, children may not create their own user accounts. If you are a minor, it is recommended that you ask your parents or guardians to carefully read this privacy statement and the "Rules for the Protection of Children's Personal Information and Notice to Guardians", and use our services or provide us with information with the consent of your parents or guardians.

For the case of collecting minors' personal information with the consent of parents or guardians to use our products or services, we will only use, share, transfer or disclose this information when permitted by laws and regulations, explicitly consented by parents or guardians or necessary to protect minors. If we find that we have collected children's personal information without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.

4. How to Access or Modify Your Personal Data

In order to enable you to access, correct and delete your personal information more conveniently during the use of the "Wearfit Pro" application, and at the same time ensure that you have the right to withdraw the use of personal information, we have provided you with corresponding operation settings in the product design. You can refer to the following guidelines for operation.

4.1 Access Personal Information

After installing and logging into "Wearfit Pro", your personal information saved on the health cloud will be automatically downloaded and synchronized to your mobile phone locally. In the "Wearfit Pro" application, you can access your exercise data and health data through data cards, including step cards, exercise cards, sleep cards, heart rate cards, weight cards, blood pressure cards, blood sugar cards and device pages. You can view nickname, avatar, gender, date of birth, height, weight and exercise settings data on the "My" page.

4.2 Update Personal Information

You can modify and update your nickname, avatar, gender, date of birth, height, and weight on the "My" page. Data automatically obtained from mobile phones or Wearfit Pro devices does not provide editing and updating functions.

4.3 Account Cancellation

4.3.1 If you need to cancel your account, you must meet the following conditions at the same time:

(a) The account has not been logged in abnormally in the last 1 month;

(b) The account has not been involved in being complained or reported;

(c) There are no unused rights and interests in the account. If you still have unused rights and interests, the cancellation application will be deemed as your voluntary abandonment of the corresponding rights and interests;

(d) You completely give up the right to retain and retrieve such data;

(e) Account cancellation does not involve any complaints, disputes, lawsuits, investigations by competent authorities, etc. that have occurred, and there is no realistic risk of the above-mentioned lawsuits and adjustments;

(f) The account does not have other obligations that should be fulfilled but have not been fulfilled in accordance with the requirements of laws and regulations;

The account cancellation process is: Log in to Wearfit Pro APP - My - Settings - Account and Security - Account Cancellation; Before you cancel your account, we will verify your account information. You know and understand that account cancellation is an irreversible act;

4.3.2 Consequences of Account Cancellation

You know and agree that after the account completes the cancellation process, the following consequences will occur, including but not limited to:

(a) You will not be able to perform any permission operations relying on the account;

(b) You will not be able to log in to the Wearfit Pro APP account with this account again;

(c) After cancellation, we will clear your data, and you will not be able to retrieve all information, data, etc. that you have stored, used, etc. under the account;

(d) Other consequences that may damage your rights and interests or cause you losses;

5. Data Storage Location and Duration

The above information will be transmitted and stored on servers within the People's Republic of China.

We will only retain your personal information for the time necessary to achieve the purposes stated in this statement, and delete or anonymize your personal information after exceeding the retention time described below, unless otherwise required by laws and regulations.

For your data security, your data will be bound to your account, and your Wearfit Pro data will be encrypted and transmitted and stored on the "Wearfit Pro" cloud server.

The questionnaire information obtained from questionnaire survey business and device information obtained from upgrade services (system basic information, device name, device identifier, IMEI, Mac address, system log, system usage information, device usage information, IMSI, AndroidID, Android advertising ID, OAID, hardware serial number, SIM card identifier, etc.) will be retained for six (6) months from the date of collection, or your data will be safely deleted at the same time when you delete your account.

Personal information obtained for statistical analysis and product improvement in user experience improvement services will be retained for six (6) months from the date of collection.

Log information obtained for analysis and positioning in the problem and suggestion business: Logs are saved on Weike servers (file log servers) for seven (7) days, and data other than logs are retained for two (2) years.

Your participation activity data will be retained for six (6) months from the end of the activity, and the retention period for relevant information data of participating in lottery draws is two (2) years.

Our products integrate Umeng+ SDK. Umeng+ SDK needs to collect your device Mac address and unique device identification code (IMEI/androidID/IDFA/OPENUDID/GUID, SIM card IMSI information) to provide statistical analysis services, and calibrate report data accuracy through geographic location to provide basic anti-cheating capabilities.

6. Auto-start and Associated Start

In order to let you experience the APP message offline reminder function, have a more comprehensive experience of APP functions, and provide better services, after you agree to this privacy policy, the APP will enable auto-start or associated start functions when necessary. The integrated JG push (cn.jiguang) auto-start service is used to improve message push delivery rate. Purpose: to be able to receive messages sent by others in the application chat function in time. Method: Integrate JG push sdk, refer to the JG push description in the third-party SDK integration list. Scope: Only used for corresponding functions. After you use our APP and exit, in order to avoid being unable to receive timely important messages, such as health reminders, event reminders, etc., after you agree to this privacy permission, the APP may perform auto-start or associated start after exiting to deliver important messages to you in time. If you need to cancel, please turn it off in mobile phone settings - permission settings - auto-start.

7. How to Contact Us

Contact Information

Email: common@iwhop.com
Company Address: Room 4208, Tower A, Hongrongyuan North Station Center, Beistation Community, Minzhi Street, Longhua District, Shenzhen

If you have any questions about this privacy policy or personal information protection or need to make a complaint, we have established a dedicated department for personal information protection (or personal information protection officer, email: common@iwhop.com). You can contact them through the "Problems and Suggestions" page, and we will reply as soon as possible.

If you are not satisfied with our response, especially when our personal information processing behavior damages your legitimate rights and interests, you can also resolve it through external channels such as filing a lawsuit with a people's court with jurisdiction or complaining to industry self-regulatory associations or relevant government management agencies. You can also learn from us information about complaint channels that may be applicable.

Weike will always collect and use your information in accordance with our privacy policy.

8. How This Policy is Updated

We reserve the right to update or modify this policy from time to time. We will send you change notifications through version updates.